Terms & Conditions

Payment

PayPal:
PayPal is accepted! This is the default method of payment here at Little Batch. If you do not already have a PayPal account, set-up is easy, and you do not have to link a bank account to it; you may use a credit card or debit card instead. PayPal is a safe, secure way to shop online.
If you have any problems with your shopping cart or checkout, please email jennifer [ at ] littlebatchbotanicals.com and I will be happy to help!
IMPORTANT PAYPAL USERS:
Shipping address MUST match PayPal address in checkout! I can only ship to the PayPal address. If you wish to ship to an address that differs from your specified address in PayPal, you may add it to your PayPal profile by going to: My Account --> Profile --> Add or edit street address.

Credit Cards:
You may use your credit card to pay through PayPal. You need not have a PayPal account in order to pay via PayPal, and your information will be encrypted on a secure server; I will never see your credit card information.

Shipping:
I pull stock for orders and do made-to-order on a daily basis, and I ship once to twice per week.
All orders ship via USPS First Class or Priority Mail (with delivery confirmation), depending on total package weight.
After shipment, delivery for domestic shipping addresses usually occurs within 2-5 business days. Please keep in mind that the USPS does not guarantee delivery times for First Class and Priority!
If I have any questions I will email you... if not, shipping info (USPS tracking number) will be sent to you automatically when I print the shipping label.
The USPS tracking # is a rudimentary form of tracking, which shows activity whenever the package is scanned at a postal facility, and at delivery.
IMPORTANT PAYPAL USERS: Shipping address MUST match PayPal address in checkout! PayPal protection only applies if the order is shipped to the confirmed PayPal address, so please be sure this address is correct. We will ship ONLY to confirmed PayPal addresses when PayPal is the method of payment. If you are shipping a gift to an address other than your own, you may add the gift address to your profile in PayPal and select that address for shipping. Please get in touch if you need help doing this, and I will be happy to help.
Unfortunately, international shipping is not available at this time. We apologize for any inconvenience this may cause.

Returns
Unfortunately, because these are personal care products, returns cannot be accepted except in in the very rare case that an incorrect item was shipped. If this is the case, contact us at orders [ at ] littlebatchbotanicals.com within 72 hours of receipt of products so that appropriate product can be shipped out. Please do not return products without contacting us first, as unapproved returns will not be processed.

Wholesale
Inquiries about wholesale are warmly welcomed. No consignment, please. Email inquiries [!at] littlebatchbotanicals.com. Also, you may check out my Wholesale section to start shopping right away!